FAQs

1. What services do you offer?
We provide professional real estate photography, aerial drone photography, virtual tours, and custom marketing solutions to help showcase and sell your properties more effectively.

2. How do I schedule a photography session?
Scheduling is easy! You can book a session directly through our online store. Simply choose the service, select a date and time, and we’ll confirm your appointment.

3. What areas do you serve?

We primarily serve the New England region, including Massachusetts, Connecticut, Rhode Island, Vermont, New Hampshire, and Maine. However, we are happy to discuss projects outside of these areas upon request. Contact us to explore how we can assist you with your real estate photography and marketing needs.

4. What is your turnaround time for photos?
Our standard turnaround time is 24-48 hours, depending on the size and complexity of the project. Rush services are available upon request.

5. Do you offer drone photography?
Yes, we have certified drone pilots who provide stunning aerial shots to give your property a unique, professional edge.

6. Can you create virtual tours for my property?
Absolutely! We offer immersive 3D virtual tours that allow potential buyers to explore your property online from anywhere in the world.

7. Do you offer custom marketing services?
Yes, we specialize in creating tailored marketing strategies that align with your property’s unique features and your specific goals, including print materials, social media content, and online listings.

8. What should I do to prepare my property for a photography session?
We recommend cleaning and decluttering all spaces, opening blinds or curtains for natural light, and ensuring all rooms are ready to be photographed. For a full checklist, visit our Photography Prep Guide [link to guide].

9. Can I reschedule or cancel my appointment?
Yes, you can reschedule or cancel your appointment through your online account or by contacting us directly at least 24 hours before the scheduled session.

10. How do you handle payment?
Payments can be made through our secure online store during the booking process. We accept all major credit cards, and custom payment plans are available for larger projects.

11. Do you offer bulk or package deals?
Yes! We offer discounted rates for bulk orders and multi-property packages. Contact us for more information on our package deals.

12. What is your policy on revisions?
We aim to deliver photos that meet your expectations. If any edits or revisions are required, we offer one round of complimentary revisions within 48 hours of delivery.

13. How can I contact you if I have more questions?
You can reach us via email at [insert email], by phone at [insert phone number], or by filling out our Contact Form [link to contact page]. We're happy to assist!

Have more questions?
If you didn’t find the answer you were looking for, feel free to reach out to us directly! We're here to help you make your real estate listings stand out.

Privacy Policy

Realty Aide

Effective Date: [Insert Date]

1. Introduction
   Realty Aide ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and make purchases or schedule services through our online store.

2. Information We Collect
   We may collect the following types of information:
   Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information.
   Usage Information: This includes information about how you interact with our website, such as your IP address, browser type, and browsing history.
   Cookies and Similar Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information
   We use the information we collect to:
   Process and fulfill your orders or service bookings.
   Communicate with you about your orders, bookings, and inquiries.
   Improve our website, products, and services.
   Send you promotional materials and updates, if you opt-in to receive them.
   Comply with legal obligations and protect our legal rights.

4. Information Sharing and Disclosure
   We do not sell or rent your personal information to third parties. We may share your information with:
   Service Providers: Third parties that perform services on our behalf, such as payment processors and service schedulers.
   Legal Compliance: When required by law or to protect our rights and the rights of others.
   Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Your Choices
   You have the following choices regarding your information:
   Access and Update: You can access and update your personal information by contacting us.
   Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
   Cookies: You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

6. Data Security
   We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy
   Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with the effective date.

9. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
   Realty Aide
   [Address]
   [Email Address]
   [Phone Number]

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Realty Aide with your information.

Terms and Conditions

Realty Aide

Effective Date: [Insert Date]

Welcome to the Realty Aide website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms
   By using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of Website
   You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Intellectual Property
   All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Realty Aide or its content suppliers and is protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

4. Product and Service Descriptions
   We strive to ensure that the descriptions and images of our products and services are as accurate as possible. However, we do not warrant that the product descriptions, images, or other content on this site are accurate, complete, reliable, current, or error-free.

5. Orders and Payments
   By placing an order through our website, you represent that you are at least 18 years old and have the legal right to use the payment method selected. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.

6. Shipping and Delivery
   Shipping and delivery times provided are estimates only. We are not responsible for any delays or damages caused by the shipping carrier. Risk of loss and title for items purchased from us pass to you upon delivery to the carrier.

7. Returns and Refunds
   Please refer to our Return Policy for information about returns and refunds. We reserve the right to refuse a refund request if it does not comply with our policy.

8. Limitation of Liability
   To the fullest extent permitted by law, Realty Aide shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website.

9. Indemnification
   You agree to indemnify, defend, and hold harmless Realty Aide, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms by you.

10. Changes to Terms
    We reserve the right to change these terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

11. Governing Law
    These terms and conditions are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

12. Contact Us
    If you have any questions about these Terms and Conditions, please contact us at:
    Realty Aide
    [Address]
    [Email Address]
    [Phone Number]

By using our website, you agree to these Terms and Conditions. Thank you for visiting Realty Aide.